Co-op Summer 2025 – End User Services – 8 Months

At General Dynamics Mission Systems-Canada, co-op positions mean hands-on impact. Join an inclusive team that engineers high technology solutions, products, and services that have a real-world impact.

• Realize your Impact: Our work enables customers to successfully execute missions across diverse domains of operation. Your fresh perspectives and ideas have the power to shape real solutions, influence projects and drive meaningful change.
• Kick-start your Career: Immerse yourself in various industry facets, gaining insights that span from cutting-edge technology to project management. Elevate your resume with a distinguished company to set the stage for a rewarding career, while paving the way for future full-time opportunities within General Dynamics.
• Grow your Network: Work side by side with seasoned professionals who are excited to share their experience and develop your skills. Have meaningful interactions, ask questions, and build relationships that can lead to lasting industry connections.
• Balance your Life: Our flexible environment is designed for you to thrive. With options to work from home or under a compressed nine-day fortnight schedule, we champion work-life balance, ensuring you have time for personal endeavors and your professional aspirations.

Our success is fueled by our people and the wide variety of backgrounds, perspectives, and skills they bring to the business – learn more about our commitment to diversity, inclusion, and belonging here. We will work with you around any workplace accommodation required during our application process. If you require accommodation or have questions, please contact Human Resources via [email protected].

We are looking for a Co-Op student to join our End User Services team; the face of Information Technology at GDMS-C. You will work in a fast paced, friendly and collaborative environment to help run, maintain, and use our IT ticketing system, and to support quick and accurate resolution of IT issues. You will work alongside experience professionals who are eager to share their knowledge and experience.

Responsibilities

This position will be responsible for a variety of tasks including:

• Gathering requirements for application improvements
• Automate workflows using scripting and other toolsets
• Testing and evaluating scripts, workflows and enhancements
• Document processes, instructions, and knowledge articles
• Assist with day-to-day IT activities and support

Essential Skills

• Experience with JavaScript, PowerShell, or other scripting languages
• Flowchart and workflow design with Visio or other tools
• High level of proficiency with the MS Office suite
• Fundamental understanding of Server and Desktop operations systems
• Ability to work with minimal supervision
• Excellent verbal and written communication skills

Assets

• Experience with ServiceNow
• Experience with databases and large datasets
• Experience designing and documenting processes and workflows
• Customer service background

Security

• Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.
• Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations.