Organizational Change Management Consultant Intern (4 month term – Toronto, Montreal or Ottawa)

IntroductionA career in Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You’ll work with visionaries across multiple industries to improve the hybrid and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the portfolio.Curiosity and a constant quest for knowledge serve as the foundation to success in Consulting. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.Your role and responsibilitiesThis position resides in Toronto, Montreal or Ottawa and is a 4 month work term commencing in September 2025. It is mandatory that all applicants are enrolled in full-time studies at a post-secondary institution and returning to full-time studies upon completion of the work-term.

• Participate on a consulting project or initiative and experience first-hand how we help transform their business
• Assist in the development of Change Management and HR Strategy deliverables with a focus on helping clients transform their organization to achieve target benefits
• Work collaboratively to deliver innovative solutions for clients
• Learn about a client’s industry, tackle new challenges, and learn about how their business and technology intersect.
• Join our IBM North America intern community and meet other IBMers during networking events, special team events and career development activities including in-office attendance

At IBM, we prioritize ongoing learning, development of technical and core skills, and investing in your personal growth, all grounded in a culture of coaching and mentorship – you’ll get exposure to all that and more as an intern.Work you could do as an Organizational Change Management Intern:
Collaborate on all aspects of organizational change management through the design and development of key deliverables and workshops for both Enterprise Resource Planning (ERP) systems (SAP, Oracle, Microsoft, SuccessFactors, UKG, Adobe, and Salesforce, etc.) and non-ERP projects.

• Support design and delivery of workshops, meetings, and stakeholder interviews
• Develop / track change impacts and mitigating actions
• Support design and delivery of work products including assessments and surveys
• Develop communications tailored to specific audiences including written and video assets
• Work in Agile, collaborative environments
• Use IBM’s Design Thinking to help solve client’s challenges
• Conduct research and analyze data to support conclusions and strategies
• Utilize AI tools, assets and assistants to conduct research and develop work products
• Support Organizational Change Management and Training Design activities for Cloud migration and ERP implementation or upgrades

Candidates considered for a Quebec position must be fluent in French.For candidates located in Ottawa, Government of Canada Reliability Clearance is a requirement for this role. In order to be eligible for Government of Canada Reliability Clearance, you:

• Must be either a Canadian Citizen or Canadian Permanent Resident
• Must have resided in Canada for a minimum of 5 consecutive years
• Must have a clean criminal and credit history

Required educationHigh School Diploma/GEDPreferred educationBachelor’s DegreeRequired technical and professional expertise

• Can understand client´s needs and challenges and apply creative and logical approach to identify solutions
• Demonstrate quantitative analysis skills and ability to derive recommendations informed by data and insights
• Can work on multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
• Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
• Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve win-win solutions
• Experience with the Microsoft Office suite of tools
• Ability to obtain Canadian federal government security

Preferred technical and professional experienceFamiliar with the fundamentals of organizational change managementA passion for innovative ideas, coupled with the ability to understand and assimilate different points of viewDemonstrate leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problemsHave initiative to actively seek new knowledge and improve skillsABOUT BUSINESS UNITIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.OTHER RELEVANT JOB DETAILSMust have the ability to work in Canada without sponsorship.This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.Job TitleOrganizational Change Management Consultant Intern (4 month term – Toronto, Montreal or Ottawa)Job ID29518City / Township / VillageToronto, Ottawa, MontrealState / ProvinceQuebec, OntarioCountryCanadaWork arrangementHybridArea of workConsultingEmployment typeIntern (Fixed Term)Contract typeInternshipPosition typeInternshipTravel requiredNo TravelCompany(0026) IBM Canada Limited – IBM Canada LimiteeShiftGeneral (daytime)Is this role a commissionable/sales incentive based position?No

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